We are happy to hear from you. Whether you found an error in one of our guides, have a suggestion for a new topic, or need help understanding a part of your electricity bill, please get in touch.
We usually reply within 2–3 working days.
What we can help with
- Corrections or updates to our articles and DISCO pages
- Questions about how a bill item (FPA, QTA, GST, electricity duty, etc.) is generally calculated
- Suggestions for new guides
- Website problems, broken links or advertising questions
What we cannot help with
Online Bijli Bill Check is an independent informational website and not an official DISCO. We cannot access your account, change your bill, reconnect electricity, issue a duplicate bill or accept payments. For these, please contact your electricity company directly:
- Call the national electricity helpline 118 from your mobile phone
- Visit your nearest DISCO customer service centre or sub-division office
- Use your DISCO's official website or the official PITC bill portal for duplicate bills
Before you write
To help us answer faster, please mention your DISCO name (for example LESCO or MEPCO) and the bill heading you are asking about. Never send us your CNIC number, bank details or passwords. A reference number is not needed for general questions.