ELECTRICITY GUIDE

Protected Consumer vs Unprotected Consumer Electricity Bill

Understand how protected and unprotected consumer status can affect electricity billing under prevailing rules.

By Online Bijli Bill Check Editorial Team · Updated October 24, 2026

One of the most important — and least understood — lines on a residential electricity bill in Pakistan is whether you are a protected or unprotected (non-protected) consumer. The difference can change your bill by thousands of rupees a month.

Bar chart showing how one month above 200 units makes a consumer non-protected
The 200-unit rule for protected consumers

Who is a protected consumer?

Under the residential (A-1) tariff, a household is treated as protected if it consumed 200 units or less in each of the previous six months. Protected consumers are charged lower rates for the slabs of 1–100 and 101–200 units.

Who is unprotected?

A residential consumer who used more than 200 units in any one of the previous six months is treated as unprotected. Unprotected consumers pay higher slab rates, even if this month's consumption is under 200 units.

Why one month matters so much

Suppose your household uses 180 units every month but crosses to 210 units in one hot month. That single month can move you into the unprotected group for the next six months, during which you pay the higher rate even for your normal 180 units. This is why many families watch their meter closely in summer.

How to check your status

Tips to stay protected

Protected status and solar

For solar users, the effect of protected status depends on how your units are calculated under your metering arrangement. Check how import units are billed on your bill and ask your DISCO if unsure.

Important

Slab rates and the rules for protected consumers are set by NEPRA and the federal government and may be revised. Always check the latest tariff notification.

Official reference

For current tariff and regulatory information, verify the latest documents published by NEPRA and the relevant government authorities.

Visit NEPRA →